Contact

 

V-East / Graupner Heim U.S.A.

Hours: Tues-friday 10 am -6pm e.s.t. Saturday 10 am-4 pm. e.s.t. closed monday.
E: info@v-eastonline.com
T: 941-925-9653







We ship  Federal Express Air /Ground & UPS.

 

Credit card policy: We accept credit card orders that are shipped to the same address as the billing address on the credit card. User is verified with their bank as a security procedure. Credit Card fraud protection system is utilized for your security.


Sales Policy: We want you to be happy with your purchase,and we will do our best to see that you are. We want to earn your business!

However if you need to return something we accept returns up to 2 weeks after the date of purchase. No returns on special orders for any reason /special orders must be prepaid. All returns subject to 20 % restocking fee.

All returns must be in new in un-opened package and in un-used/re-saleable condition.




DISCLAIMER: WE ACCEPT NO REPSONSIBILITY FOR CRASH DAMAGE AND\OR LOSS OF KITS, ENGINES , ACCESSORIES,PERSONAL PROPERTY,PUBLIC PROPERTY, ETC. INCURRED DURING OPERATION OF A RADIO CONTROLLED HELICOPTER.FURTHERMORE... A MODEL HELICOPTER IS NOT A TOY, IT IS A HIGHLY TECHINICAL PIECE OF FLYING EQUIPMENT CAPABLE OF INFLICTING SEROIUS AND\OR FATAL INJURY.

V-EAST DOES NOT ACCEPT ANY RESPONSABILITY WHATSOEVER FOR DAMAGES OR INJURIES INCURRED WHILE USING PRODUCTS PURCHASED FROM US.THE USER ACCEPTS ALL REPONSIBILITY FROM THE MOMENT OF DELIVERY.

ALL PRICES LISTED ON THIS WEBSITE ARE SUBJECT TO CHANGE WITHOUT NOTICE.